{"id":9140,"date":"2024-12-12T03:50:12","date_gmt":"2024-12-12T02:50:12","guid":{"rendered":"https:\/\/teszt.lakasbolotthon-bp.hu\/?page_id=9140"},"modified":"2024-12-13T11:06:10","modified_gmt":"2024-12-13T10:06:10","slug":"ugyfelfogadas","status":"publish","type":"page","link":"https:\/\/teszt.lakasbolotthon-bp.hu\/de\/ugyfelfogadas\/","title":{"rendered":"Kundenbetreuung"},"content":{"rendered":"
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Kundenbetreuung<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Az \u00dcgyf\u00e9lszolg\u00e1lati Iroda keret\u00e9ben ell\u00e1tand\u00f3 feladatok:<\/strong><\/p>

* t\u00e1j\u00e9koztat\u00e1st ad a Polg\u00e1rmesteri Hivatal teljes munkaidej\u00e9ben a polg\u00e1rok k\u00e9rd\u00e9seire, sz\u00fcks\u00e9g eset\u00e9n rendelkez\u00e9s\u00fckre bocs\u00e1tja a formanyomtatv\u00e1nyokat \u00e9s \u0171rlapokat;
* seg\u00edts\u00e9get ny\u00fajt a k\u00fcl\u00f6nb\u00f6z\u0151 formanyomtatv\u00e1nyok \u00e9s \u0171rlapok kit\u00f6lt\u00e9s\u00e9hez, ha azt az \u00fcgyfelek ig\u00e9nylik;
* jegyz\u0151k\u00f6nyvet vesz fel a leadott tal\u00e1lt dologr\u00f3l \u00e9s gondoskodik azok kezel\u00e9s\u00e9r\u0151l \u00e9s kiad\u00e1s\u00e1r\u00f3l;
* felvil\u00e1gos\u00edt\u00e1st ad az \u00e9rdekl\u0151d\u0151knek a K\u00e9pvisel\u0151-test\u00fclet m\u0171k\u00f6d\u00e9s\u00e9vel kapcsolatban;
* kezeli \u00e9s figyelemmel k\u00eds\u00e9ri a hat\u00e1rid\u0151ben t\u00f6rt\u00e9n\u0151 int\u00e9zked\u00e9st a k\u00f6z\u00e9rdek\u0171 bejelent\u00e9sek, k\u00f6z\u00e9rdek\u0171 javaslatok \u00e9s panaszok tekintet\u00e9ben;
* k\u00f6zrem\u0171k\u00f6dik a Hivatal eg\u00e9sz\u00e9re vonatkoz\u00f3an az \u00fcgyfelek eligaz\u00edt\u00e1s\u00e1ban, felvil\u00e1gos\u00edt\u00e1s\u00e1ban;
* sz\u00fcks\u00e9g eset\u00e9n jegyz\u0151k\u00f6nyvet vesz fel az \u00fcgyf\u00e9l panasz\u00e1r\u00f3l, k\u00f6z\u00e9rdek\u0171 bejelent\u00e9s\u00e9r\u0151l;
* \u00e1tveszi a k\u00e9relmeket, beadv\u00e1nyokat, amelyeket tov\u00e1bb\u00edt az Iktat\u00f3ba;<\/p>

\u00a0<\/p>

Az \u00fcgyf\u00e9lszolg\u00e1lat f\u00e9lfogad\u00e1si rendje:<\/strong><\/p>

H\u00e9tf\u0151:<\/strong> 13 -16 \u00f3ra k\u00f6z\u00f6tt<\/p>

Kedd:<\/strong> \u00fcgyf\u00e9lfogad\u00e1s sz\u00fcnetel<\/p>

Szerda:<\/strong> 8 -12 \u00f3ra k\u00f6z\u00f6tt, ill. 13-17 \u00f3ra k\u00f6z\u00f6tt<\/p>

Cs\u00fct\u00f6rt\u00f6k:<\/strong> \u00fcgyf\u00e9lfogad\u00e1s sz\u00fcnetel<\/p>

P\u00e9ntek:<\/strong> 8 -12 \u00f3ra k\u00f6z\u00f6tt<\/p>

\u00a0<\/p>

Az \u00fcgyf\u00e9lszolg\u00e1lati munkat\u00e1rs el\u00e9rhet\u0151s\u00e9ge:<\/strong><\/p>

Kaifern\u00e9 Korn\u00e9li \u00c9va, Moln\u00e1rn\u00e9 Baranyai Ren\u00e1ta
Telefonsz\u00e1m: (26) 367-322
Fax: (26) 367-397
e-mail: kaiferne@pilisszentivan.hu,\u00a0baranyaine@pilisszentivan.hu<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

\u00dcgyf\u00e9lfogad\u00e1s Az \u00dcgyf\u00e9lszolg\u00e1lati Iroda keret\u00e9ben ell\u00e1tand\u00f3 feladatok: * t\u00e1j\u00e9koztat\u00e1st ad a Polg\u00e1rmesteri Hivatal teljes munkaidej\u00e9ben a polg\u00e1rok k\u00e9rd\u00e9seire, sz\u00fcks\u00e9g eset\u00e9n rendelkez\u00e9s\u00fckre bocs\u00e1tja a formanyomtatv\u00e1nyokat \u00e9s \u0171rlapokat;* seg\u00edts\u00e9get ny\u00fajt a k\u00fcl\u00f6nb\u00f6z\u0151 formanyomtatv\u00e1nyok \u00e9s \u0171rlapok kit\u00f6lt\u00e9s\u00e9hez, ha azt az \u00fcgyfelek ig\u00e9nylik;* jegyz\u0151k\u00f6nyvet vesz fel a leadott tal\u00e1lt dologr\u00f3l \u00e9s gondoskodik azok kezel\u00e9s\u00e9r\u0151l \u00e9s kiad\u00e1s\u00e1r\u00f3l;* felvil\u00e1gos\u00edt\u00e1st ad az […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9140","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/teszt.lakasbolotthon-bp.hu\/de\/wp-json\/wp\/v2\/pages\/9140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teszt.lakasbolotthon-bp.hu\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/teszt.lakasbolotthon-bp.hu\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/teszt.lakasbolotthon-bp.hu\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/teszt.lakasbolotthon-bp.hu\/de\/wp-json\/wp\/v2\/comments?post=9140"}],"version-history":[{"count":20,"href":"https:\/\/teszt.lakasbolotthon-bp.hu\/de\/wp-json\/wp\/v2\/pages\/9140\/revisions"}],"predecessor-version":[{"id":9598,"href":"https:\/\/teszt.lakasbolotthon-bp.hu\/de\/wp-json\/wp\/v2\/pages\/9140\/revisions\/9598"}],"wp:attachment":[{"href":"https:\/\/teszt.lakasbolotthon-bp.hu\/de\/wp-json\/wp\/v2\/media?parent=9140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}